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Acceptable Use Policy

Terms of ServicePrivacy Policy
Last updated
23 September 2026

Contents

  1. 1.WHAT THIS POLICY IS FOR
  2. 2.USE THE SERVICE ONLY TO HELP FIND MISSING PETS
  3. 3.PROHIBITED USES
  4. 4.SAFETY
  5. 5.REPORTING AND ENFORCEMENT

Use FindMilo to help find missing pets and nothing else. Never sound a false alarm. Do not harass anyone. Only ever enter your own phone number, never someone else's. Never use alarm, sighting or location data to track down an animal or person for any purpose other than helping that search. No spam, no selling, no scraping. Stay safe: do not trespass, do not chase animals, and do not put yourself or anyone else at risk.

This policy forms part of the Terms of Service. Breaking it may lead to your content being removed and your account being suspended or closed.

1.WHAT THIS POLICY IS FOR

this sets out what you can and cannot do on FindMilo.

1.1.
This Acceptable Use Policy sets the rules for using the FindMilo app and services (the Service). Defined terms have the meanings given in the Terms of Service.

2.USE THE SERVICE ONLY TO HELP FIND MISSING PETS

the service is for genuine searches, not for anything else.

2.1.
You may use the Service only to help reunite missing pets with their owners, and to take part genuinely and in good faith as an Owner or Searcher.

3.PROHIBITED USES

no false alarms, harassment, misuse of data, spam or scraping.

3.1.
You must not:
(a)
sound a knowingly false or malicious Alarm, or report a Sighting you know to be false;
(b)
harass, threaten, abuse, stalk or intimidate any person, or post content that is unlawful, defamatory, obscene or discriminatory;
(c)
enter, in the WhatsApp opt-in or anywhere else, a phone number or other contact details that are not your own, or share another person's contact details;
(d)
use Alarm data, Sighting data, location pins, a WhatsApp number or any other information from the Service for any purpose other than helping the relevant search, including to locate, take or harm any animal (for example theft), or to locate, track or approach any person for any improper purpose;
(e)
send commercial solicitations, advertising or spam, or use the Service to promote goods or services;
(f)
scrape, harvest, copy or extract data from the Service by any automated or bulk means;
(g)
impersonate any person, or misrepresent your identity or connection to a pet;
(h)
upload content you do not have the right to share, or that infringes anyone's rights;
(i)
interfere with, probe or attempt to gain unauthorised access to the Service or its systems; or
(j)
break any applicable law, or any safety rule in the Terms of Service.

4.SAFETY

never trespass, never chase an animal, and never put yourself or others at risk.

4.1.
You must follow the safety rules in the Terms of Service, including that you must never trespass, never chase or corner an animal that is not yours, take care near roads and other hazards, and never put yourself, another person or an animal at risk.

5.REPORTING AND ENFORCEMENT

you can report problems to us, and we can act on breaches.

5.1.
If you see content or behaviour that breaks this policy, report it to us at findmiloapp@gmail.com.
5.2.
We may review content that is reported to us and take action, including removing content and suspending, restricting or closing accounts, in line with the Terms of Service.

Questions about any of this go to findmiloapp@gmail.com.